EPAY:

Simplify and speed up electronic bill payments.

EPAY consolidates online bill pay transactions from multiple banks into one system, with fast ACH deposits and automated reconciliation.

EPAY is Retail Lockbox’s electronic bill payment consolidation service that simplifies how businesses manage online bill payments from customers. When consumers use their bank’s bill pay service, EPAY collects those payments from multiple banks, processes them, and deposits the funds directly into your account via secure ACH transfers.

Instead of juggling payments from different sources, EPAY combines them into one easy workflow, reducing manual work and speeding up cash flow. With EPAY, you get faster electronic payment processing, automated accounts receivable updates, and real-time reporting—all in one streamlined system.

We capture the data electronically and provide daily reports and daily posting files for your ERP system.

Key Benefits: 

  • Accelerated Cash Flow: Receive faster ACH deposits from consolidated electronic payments, improving your working capital.

  • Reduced Manual Reconciliation: Automate electronic bill payment processing and minimize exception handling.

  • Enhanced Customer Experience: Timely payment posting ensures accounts are up-to-date, reducing customer inquiries.

  • Consolidated Payment Reporting: Unified reporting from multiple bank bill pay providers simplifies financial workflows.

  • Seamless System Integration: EPAY delivers remittance files formatted for direct upload into your accounts receivable systems.

  • Electronic Substitute Document:  A digital representation of the electronic payment to ease research and customer service.

Advanced Features:

  • Bank Bill Pay Aggregation: Consolidates e-bill payments from major financial institutions and online bill pay portals.

  • Daily ACH Processing: Automatically processes electronic payments and deposits funds securely via ACH transfers.

  • Customizable Reporting Tools: Tailor reports to your business needs for real-time payment tracking and compliance.

  • Secure Data Management: Protects all payment data with advanced encryption and secure access controls.

  • Exception Handling Automation: Identifies discrepancies in electronic remittances for efficient resolution.

Quick Contact:

How it works: 

  1. Customers use their bank’s bill pay service to make payments.

  2. EPAY collects these electronic payments from various providers into one system.

  3. Payments are processed and deposited into your bank via secure ACH transactions.

  4. Posting file of the payment information is provided based on the specifications from your ERP system.

  5. Detailed reports and posting files are provided for smooth accounts receivable integration.

Why Work With Retail Lockbox

Accuracy

We’ve built long-term relationships across industries by delivering consistently accurate, error-free results clients can count on.

Proprietary Technology

Our proprietary processing system combines high-speed scanning, OCR, and secure cloud infrastructure to cut processing time in half — all while maintaining 99.99% uptime and real-time visibility for your team.

Industry Leader

With over 30 years in remittance processing, we've seen it all. Our team brings decades of industry insight to every implementation, helping clients navigate compliance, integration, and scale with confidence.

Customized Solutions

Every client’s workflow is different — our platform adapts to yours. From custom file formats to specialized approval workflows, we build around your process, not the other way around.