Lockbox Software:

Cloud access to our lockbox tools—no IT required.

Our secure, browser-based system gives you full access to check images, reports, and workflows, hosted and maintained by us.

Retail Lockbox’s Software as a Service (SaaS) offering gives organizations secure, cloud-based access to lockbox processing tools without the overhead of hosting or managing software in-house. Whether you're a financial institution, third-party processor, or enterprise business, our hosted platform delivers robust remittance imaging, document management, and payment workflow capabilities, accessible from any browser.

With our SaaS model, you gain the full power of Retail Lockbox’s technology stack—including opening your mail, scanning, data entry, Check 21 Image Cash Letter (ICL) deposit directly into your bank and bank account, check image archiving, electronic remittance retrieval, electronic posting file, and reporting tools—while we handle the infrastructure, security, and maintenance. It’s a turnkey way to modernize your receivables operations and scale efficiently.

Key Benefits: 

  • Lower IT Burden: No need to host, manage, or update local software or servers.

  • Secure Anytime Access: Users can log in from anywhere via a secure browser-based interface.

  • Scalable for Growth: Easily expand to support more users, volume, or functionality as your needs evolve.

  • Fast Implementation: Get up and running quickly with minimal setup time.

  • Compliance-Ready Infrastructure: Hosted in a secure, audited environment with full data protection and availability safeguards.

Advanced Features:

  • Deposit Directly into Your Bank Account: Deposited into your bank account at your bank.

  • Web-Based Document Portal: Access check images, remittance data, and reports from any authorized device.

  • Multi-Level User Permissions: Control access and visibility by role, team, or business unit.

  • Integrated Audit Trails: Track user activity and document interactions to maintain accountability.

  • Custom Reporting Tools: Generate detailed reports on deposits, exceptions, and transaction history.

  • Real-Time Workflow Management: Annotate, flag, and route documents within a shared environment.

  • Ongoing Updates & Support: All software patches, upgrades, and support handled by Retail Lockbox.

Quick Contact:

How it works: 

  1. Retail Lockbox hosts the software in a secure, cloud-based environment.

  2. You and your team access the platform via web browser—no installation required.

  3. All check images, remittance files, and workflow tools are available in real-time.

  4. We manage security, backups, and maintenance, so you can focus on managing your payments.

Why Work With Retail Lockbox

Accuracy

We’ve built long-term relationships across industries by delivering consistently accurate, error-free results clients can count on.

Proprietary Technology

Our proprietary processing system combines high-speed scanning, OCR, and secure cloud infrastructure to cut processing time in half — all while maintaining 99.99% uptime and real-time visibility for your team.

Industry Leader

With over 30 years in remittance processing, we've seen it all. Our team brings decades of industry insight to every implementation, helping clients navigate compliance, integration, and scale with confidence.

Customized Solutions

Every client’s workflow is different — our platform adapts to yours. From custom file formats to specialized approval workflows, we build around your process, not the other way around.