Retail Lockbox Merchant Services:
Centralize digital payments and communications in a single system.
Retail Lockbox Merchant Services is a multi-channel payment system designed to streamline billing, reduce staff burden, and accelerate collections.
Retail Lockbox Merchant Services is a secure, cloud-based online payment processing solution that helps you accept and manage customer payments across multiple channels. Designed for organizations seeking to simplify billing and increase on-time payments, our merchant services platform supports ACH, credit card, and debit transactions while automating key aspects of the payment lifecycle.
Whether you're sending digital invoices, enabling self-service bill pay, or delivering automated reminders, Retail Lockbox helps reduce operational costs, speed up collections, and provide a better customer experience, all in one streamlined solution.
Key Benefits:
Multi-Channel Payment Acceptance: Let customers pay via web, phone (IVR), mobile, or directly from email/text reminders.
Accelerated Payment Processing: Improve cash flow with faster settlements and fewer late payments.
Lower Operating Costs: Reduce inbound calls and manual reconciliation with self-service tools.
Enhanced Customer Experience: Offer intuitive, flexible ways to pay—anytime, from any device.
Real-Time Payment Tracking: Gain visibility into all transactions with integrated reporting dashboards.
Secure & PCI-Compliant: Built with advanced encryption and data security for full compliance and peace of mind.
Advanced Features:
Hosted Online Payment Portals: Branded, mobile-responsive portals for one-time or recurring payments.
Electronic Bill Presentment (EBPP): Deliver digital invoices and accept payments directly from the statement.
Interactive Voice Response (IVR) Payments: Allow customers to pay over the phone 24/7 through an automated system.
Blast Notifications: Send automated payment reminders via email or SMS with secure embedded links.
ACH & Card Payment Support: Accept a full range of payment methods including credit, debit, and eCheck.
Reconciliation File Integration: Export-ready data files for direct upload into your accounting system.
Quick Contact:
Secure, scalable, and built for you.
Our Merchant Services site has everything you need to simplify electronic billing and offer customers easy, self-service ways to pay.
Why Work With Retail Lockbox
Accuracy
We’ve built long-term relationships across industries by delivering consistently accurate, error-free results clients can count on.
Proprietary Technology
Our proprietary processing system combines high-speed scanning, OCR, and secure cloud infrastructure to cut processing time in half — all while maintaining 99.99% uptime and real-time visibility for your team.
Industry Leader
With over 30 years in remittance processing, we've seen it all. Our team brings decades of industry insight to every implementation, helping clients navigate compliance, integration, and scale with confidence.
Customized Solutions
Every client’s workflow is different — our platform adapts to yours. From custom file formats to specialized approval workflows, we build around your process, not the other way around.