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The latest happenings at Retail Lockbox
US Postal Service to slow some mail deliveries in October
The U.S. Postal Service (USPS) on Friday finalized a plan to slow down some first-class mail deliveries starting Oct. 1 as part of efforts to cut red ink. The plan, proposed by Postmaster General Louis DeJoy in March, will revise the existing one to three day service standards to one to five days. USPS said that 61% of first-class mail would remain at its current standard. The federal agency said delivery standards would be slower for about 7% of periodicals.
"The Path to Achievement Starts with Building Your Runway"
On Seattle University's Leadership Playbook Podcast, Retail Lockbox, Inc. President and CEO Craig Dawson discusses how he is leveraging his experience as a Black business owner and leader in heading up the Washington Roundtable and Washington Employers for Racial Equity, how he feels strongly about championing Black business, and the advice he would give to young professionals in the wake of the pandemic.
New Washington business coalition sets $2 billion goal for racial equity initiative
As the uprising spurred by George Floyd’s killing continues to reverberate, a new coalition of Washington business and philanthropy leaders says it aims to spend $2 billion over the next five years to advance racial equity.
By Nina Shapiro, Seattle Times staff reporter
12 Seattle Business Leaders to Watch in ’21
Seattle Business Magazine names 12 local business leaders to keep an eye on during a time of great uncertainty.
Craig Dawson
Craig Dawson runs a complicated business you’ve probably never heard of. Dawson is president and chief executive officer of Seattle’s Retail Lockbox Inc., which provides bill payment and imaging services to more than 200 customers in both the public and private sectors. He’s also an under-the-radar community advocate. He’s chairman of the board of directors of the Federal Reserve Bank of San Francisco, president-elect of business advocacy group The Washington Roundtable (where he is instrumental in developing diversity, equity and inclusion initiatives) and, this summer, was one of the architects of The Black Future Co-Op Fund, which is working to combat systemic racism and provide opportunities and economic security to the state’s Black community.
PSBJ reveals 100 most powerful, influential business people in Washington for 2020
Washington state's economic might was put to the test this year, and amid those hardships, influential leaders stepped to the forefront. So, as the Business Journal's newsroom debated its Power 100, it was important to produce a list that reflected the times. The region's recovery factors heavily into this year's list, which might be the biggest change from a year ago. It has been anything but business as usual in 2020.
The Pay’s the Thing for Retail Lockbox CEO Craig Dawson
Dawson’s job is about ensuring customers’ bills get paid promptly and correctly
Federal Reserve Bank of San Francisco – Press Release – Craig Dawson Named Chair
Craig Dawson, president and chief executive officer of Retail Lockbox, Inc., a remittance processing, card payment services and document management services company, is now a Board of Governors-appointed director and has also been designated as chair of the Seattle branch board for 2020. Mr. Dawson served as a Bank-appointed director since 2015.
Craig Dawson, President, honored at Seattle Business Magazine's 2018 Executive Excellence Awards
The president and CEO of Seattle-based firm Retail Lockbox, Inc. is one of this year's winners.
Craig Dawson, President, Featured in Puget Sound Business Journal
Craig Dawson, President of Retail Lockbox, Inc., was recently featured in Puget Sound Business Journal's "Then & Now" series.
The PSBJ article illustrates many of the challenges Craig has overcome throughout his life - starting with his birth into Yesler Terrace housing projects all the way to the successful founding and running of Retail Lockbox, Inc. for over twenty years.
Retail Lockbox Merchant Services Featured in ShoreTel IVR Case Study
Retail Lockbox, Inc.'s sister company, Retail Lockbox Merchant Services (RLMS), was recently featured in a case study by ShoreTel. RLMS collaborates with ShoreTel, one of the largest providers of hybrid business telephony and unified communications solutions, to provide a highly customized and unique Interactive Voice Response (IVR) solution for merchant clients.
"Preferring to focus on core business objectives rather than build a solution on their own, RLMS called on ShoreTel’s professional services to help with the original development of their IVR voice applications. However, if merchants need changes to the IVRs, RLMS also has code-level access that allows their in-house team to easily make updates on the fly."
You can read the entire article on ShoreTel's website, just click here.